Privacy Policy — StockBridge

Effective date: 8 July 2026 · Operated by LUMA-E

StockBridge (“the app”, “we”) is an inventory management app for Shopify — purchase orders, demand forecasting, and inventory sync. This policy explains what data the app accesses, how we use it, and your choices. By installing StockBridge you agree to this policy.

1. What we access and store

To provide inventory features, the app accesses and stores the following data from your Shopify store:

• Store information — shop domain, plan, locations, and an access token issued by Shopify.
• Product & inventory data — product variants, SKUs, inventory item IDs, and available quantities per location.
• Operational data you create in the app — suppliers, purchase orders, cost data, inventory adjustments, snapshots, and an audit log of changes.

We do not collect or store your customers’ personal information. StockBridge works with inventory, supplier, and purchase-order data only — not customer names, addresses, emails, or payment details.

2. How we use it

• Provide the app’s features: purchase orders, forecasting, inventory sync, audit trail, and rollback.
• Write inventory changes back to your store only when you explicitly request it (the app is read-only by default and uses safe compare-and-swap writes).
• Detect and alert you to discrepancies between the app and Shopify (reconciliation).
• Operate billing for paid plans through Shopify’s billing system.

We do not sell your data, and we do not use it for advertising.

3. Service providers

We use trusted third parties strictly to run the app:

• Shopify — the platform your store and our app run on.
• Cloud hosting and database — to run the application and store the data described above.
• Error monitoring — to detect and fix technical issues.

These providers process data only to deliver their service to us and are bound by their own security and privacy obligations.

4. Data retention and deletion

We retain your data while the app is installed. When you uninstall StockBridge, Shopify notifies us and we delete your store’s data within 48 hours, in line with Shopify’s mandatory shop/redact webhook. Because we do not store customer personal data, customers/data_request returns that no customer personal data is held, and customers/redact is acknowledged with no data to erase.

5. Security

Access tokens and data are stored securely with access controls. Inventory writes are guarded by compare-and-swap checks and a full audit trail, so changes are traceable and reversible.

6. Your choices

• Uninstall the app at any time to stop data processing and trigger deletion.
• Request information about the data we hold, or its deletion, by contacting us.

7. Changes to this policy

We may update this policy as the app evolves. Material changes will be reflected here with a new effective date.

8. Contact

Questions or requests: support@luma-e.com (LUMA-E).

StockBridge is a product of LUMA-E. Not affiliated with Shopify or Stocky. Shopify is a trademark of Shopify Inc.